Longrove Surgery relocating to Vale Drive Primary Care Centre

After 33 years at our current premises in Union Street, Longrove Surgery is relocating to Vale Drive Primary Care Centre on 18th September 2020.

Our current building no longer meets the new strict NHS Property Services regulations and the lease on this building has come to an end.

Frequently Asked Questions:

Where will I go for my medical care?

Vale Drive Primary Care Centre, Vale Drive, Barnet EN5 2ED

What will the practice be called?

Our name will not change, we will be called Longrove Surgery and we will be based at Vale Drive Primary Care Centre.

Will I stay registered with Longrove Surgery?

Yes, you do not need to do anything.  You will continue to stay registered with the surgery.  If you have a prebooked appointment from 21st September onwards, this will be at Vale Drive Primary Care Centre.

How do I get to Vale Drive?

Vale Drive is easily accessible by car, bus and is conveniently situated opposite High Barnet Tube Station which gives easy access for commuters. Buses that stop at the nearest bus stop on Barnet Hill are: 34, 84, 107, 307, 234, 263, 326, 384, 389, 606, 634, N20.  Parking is available on the road - you will need to check the signage on the road as the restrictions can be different at certain times of the day

Why can’t Longrove Surgery continue where it is?

Although the surgery has been at the site for many years, the premises are no longer fit for purpose and do not meet the new requirements of NHS Premises Standards.

Longrove Surgery was built in 1987.  At this time the practice had 4 part time GP Partners.  Overtime we have grown as a practice and how have 8 GPs, 1 trainee GP, 4 nurses one Healthcare Assistant and nearly 11,500 patients.  We struggle to provide the services we would like to in a building we have outgrown.  Our lease has also come to an end. We also struggle to allow access to families with pushchairs due to fire regulations and our disabled and less mobile patients often struggle in the building due to lack of access to GPs and Nurses upstairs.

What will happen to the current building in Union Street?

The building in Union Street is currently rented from a private landlord.  As our lease has ended, it will be handed back to them and they may apply for a change of use or put it on the market.

Will you have the same catchment area? Will I have to move surgeries?

No patients will be asked to leave the surgery as a result of the relocation. Vale Drive Primary Care Centre is less than a mile away (0.6 miles) from Union Street.  Our catchment area will remain the same.  The area we cover can be seen our website.

Who will be the doctors at Longrove Surgery?

  • Dr Steven Livingston (retiring Autumn 2020)
  • Dr Michelle J Amos
  • Dr Rosalyn Adleman
  • Dr Nufar Wetterhahn
  • Dr James Rusius
  • Dr Arani Ananda
  • Dr Samantha Craddock
  • Dr Anokhee Shah

What services will be available at Vale Drive Primary Care Centre other than GP appointments?

The services we provide will not change, you will still have access to:

  • Minor Surgery
  • Diabetes care
  • Asthma clinics
  • Family Planning
  • Learning disability reviews
  • Cervical screening
  • NHS Healthchecks
  • Seasonal vaccination clinics
  • Postnatal 8 week checks
  • Diagnostic checks eg ECGs and 24 Hour BP monitoring

Will your opening hours change?

Core opening hours will remain the same with telephone lines open for all patients from 8am – 6.30pm Monday to Friday. We will still have access to appointments up until 9pm during the week and 8am-8pm at the weekends.

Booking appointments – will I see any changes?

We are looking at this in detail to ensure that an appointment system that works for us in a new building is user friendly and easy to use for all our patients.  The system will offer the correct balance of urgent and routine appointments.  You can book an appointment by using our eConsult online consultation service, through the NHS App, MyGP app, Patient Access online, via the phone.

Will my medical records be affected?

Our clinical system provider which holds your electronic records will not be affected.  Whichever clinician you see, speak to on the phone or consult with via video will have access to your medical records.  Records from Longrove Surgery, Union Street will be moved in line with strict GDPR guidance following specialist advice from our Data Protection Officer.

Prescriptions – how will these be affected?

There should be no change to the current way in which you order or receive your prescriptions.  During Covid-19, NHS Practices stopped routinely printing prescriptions on ‘green paper’ as you are used too.  All prescriptions are now sent electronically to the pharmacy of your choice, anywhere in England or Wales.

Will you have any new staff when you move?

Longrove Surgery has been a training practice for the past 5 years.  The doctors working with us are all qualified but at different stages of their careers.  They spend time at the surgery to build up their experience of General Practice.  At all times these doctors are supervised by a more experienced GP who they discuss all their patients with. We will continue to be training practice when we move to Vale Drive Primary Care Centre and hope to have more trainees working with us in the future.

How will you keep us informed about the move?

We will post regular updates on our website, Twitter page and send out communication via our VPPG (virtual Patient Participation Group).  Due to the Covid-19 Pandemic limiting the amount of patients in our waiting room, we will have posters up here but we won’t be displaying any vital/important information here as it won’t be seen by the majority of our patients.

Do I have to stay registered at Longrove Surgery once you have moved?

If however, you do not wish to remain registered with at Longrove Surgery you can find details of other GP surgeries in the area on the NHS website: https://www.nhs.uk/service-search/GP/LocationSearch/4 . You will just need to enter your postcode and it will show you a list of local GP surgeries, including any additional services offered and patient reviews.

Who can I talk to about the move?

All the information you need should be on this page, however if you have a question we have not answered please contact reception.  We would ask that you do not book a GP or nurse appointment to discuss this as this will waste vital appointment time for other patients

 

Published: Aug 23, 2020