Practice Team

Practice Management

  • Claire Shea - Management Partner
  • Lauren Kilby - Practice Manager
  • Alex Collingwood - Business Support Manager
  • Shane Peters - Site Manager 



Our reception staff will be your first contact by phone or on arrival at the surgery. The team are highly trained and their aim is to make sure your visit or contact with the surgery is as helpful and friendly as possible.

They will try to find the most convenient appointment for you, record your arrival at the surgery and deal with your queries, problems or requests as efficiently as possible.



The secretarial team is responsible for a variety of tasks in a very busy environment, e.g. typing referral letters from the GP's to the hospitals, booking transport for patients and provides secretarial support for our practice nurses, counsellors and physiotherapist.

They also deal with a large range of queries and tasks from the doctors, staff and patients.